For Release: June29, 2001
THE BANK OF NEW YORK MELLON ADOPTS ABBY'S TENKEY TRAINING SOLUTION CORPORATEWIDE
Abby, Inc., the leading provider of computer-based training
systems for the check and remittance markets, announces today the forging
of a new relationship with The Bank of New York Mellon. The
global financial services company has implemented Abby’s world class
TenKey training software, KeyPro®, as the new standard throughout the organization.
Chris Momberger, Global Cash
Management Operations University Training Technology Network Manager for
The Bank of New York Mellon, welcomes the consistency provided
through the Abby software. “Prior to adopting KeyPro®,
The Bank of New York Mellon was using various training systems with limited support and no
customization,” he explains. “Having one single repository of all
TenKey training will make it easier for us to quantify results and assess
the training's impact on our bottom line.” Abby further simplified the
training process by customizing the KeyPro® solution to incorporate The Bank of New YorkMellon’s speed and accuracy
requirements into the program.
John Wells, Director of Sales and
Marketing for Abby, Inc., notes the product’s impact on productivity
within a variety of data entry positions in the bank. “After trying
KeyPro® on a limited basis, The Bank of New York Mellon saw such benefit and
increase in productivity, that they made the decision to purchase the
software on a corporate wide basis for use at any The Bank of New York Mellon location in
the country,” he relates. “It’s something they can use to train over
a very wide scope for a number of different people.”
Momberger emphasizes Abby’s
commitment to quality service and customer satisfaction throughout the
purchase and implementation process. “We received excellent support,”
he expresses. “Abby’s highly skilled workforce proved to be
responsive, knowledgeable and focused on making us successful.” Wells is
equally pleased with the new relationship, adding, “The Bank of New York Mellon is a
well respected, first class organization and we are certainly very happy
to have them as a client.”
Abby, Inc. is a U.S.-based training
corporation that focuses on the financial transaction markets. The
company's high value and high quality client specific solutions serve to
increase accuracy and productivity while reducing overall training time.
Abby offers computer based training in the transaction processing industry
and is a leader in TenKey, proof operator, image, and remittance training.
To date, Abby provides training for more than 100 companies in the U.S.